GoKwik Integration to Disable COD at Checkout
Migrated from Canny.
Canny Post ID: 653425b1b817f3ec2e046081
Canny URL: https://spur.canny.io/admin/board/feature-requests/p/gokwik-integration-to-disable-cod-at-checkout
Category: New Feature
Original status: under review
Original votes: 1
Original comments: 2
Original author: Royal Tomar
Created at: 2023-10-21T19:25:37.749Z
Original request details:
Current System: When a customer opts for Cash On Delivery (COD), a draft order is created. The customer is then taken to a Shopify checkout where they still have the option to choose COD, leading to automatic cancellation of orders based on payment type.
Suggested Feature: Implement an integration with GoKwik to provide a specialized checkout experience. Upon choosing COD, customers should receive a link directing them to a GoKwik checkout where the COD option is disabled. This aims to encourage customers to complete their purchase using prepaid methods without the need for creating a new draft order.
Submitted by Shishu
1 Comment
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REQUEST_SUMMARY_V2 Problem - Current System: When a customer opts for Cash On Delivery (COD), a draft order is created. The customer is then taken to a Shopify checkout where they still have the option to choose COD, leading to automatic cancellation of orders based on payment type. Suggested Feature: Implement an integration with GoKwik to provide a specialized checkout experience. Upon choosing COD, customers should receive a link directing them to a GoKwik checkout where the COD option is disabled. This aims to encourage customers to complete their purchase using prepaid methods without the need for creating a new draft order. Submitted by Shishu Expected behavior - Expose clear integration setup and mapping flow - Support reliable sync with retries and visible failure states - Allow users to verify successful data movement end-to-end Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: New Feature
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