Integrations
Complete

Support for WhatsApp Flows

Migrated from Canny.

Canny Post ID: 66fe7f9a46d42994c227873f

Canny URL: https://spur.canny.io/admin/board/feature-requests/p/support-for-whatsapp-flows

Category: New Feature

Original status: complete

Original votes: 5

Original comments: 9

Original author: Divyansh Balchandani

Created at: 2024-10-03T11:27:22.291Z

Original request details:

https://developers.facebook.com/docs/whatsapp/flows/

Multiple brands have requested this.

Use case shared by Kjell: Booking restaurant reservations

Use case shared by Perfect Computers: Pre-filling Shopify Checkout page before sending people checkout link

1 Comment

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firstTeamยทabout 16 hours ago

REQUEST_SUMMARY_V2 Problem - https://developers.facebook.com/docs/whatsapp/flows/ Multiple brands have requested this. Use case shared by Kjell: Booking restaurant reservations Use case shared by Perfect Computers: Pre-filling Shopify Checkout page before sending people checkout link Expected behavior - Expose clear integration setup and mapping flow - Support reliable sync with retries and visible failure states - Allow users to verify successful data movement end-to-end Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: New Feature

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