Broadcast & Automation names missing from Shopify orders utm details
Migrated from Canny.
Canny Post ID: 673d9a4e698c27b2e54c0498
Canny URL: https://spur.canny.io/admin/board/feature-requests/p/broadcast-automation-names-missing-from-shopify-orders-utm-details
Category: Improvement
Original status: open
Original votes: 1
Original comments: 0
Original author: Shakti Sahu
Created at: 2024-11-20T08:14:06.150Z
Original request details:
Currently the utm details of Spur-generated orders that are captured by Shopify don't contain the name of the broadcast or automation. There is a broadcast number and content number instead. This makes it really difficult to gauge attribution when multiple broadcasts are running at the same time or when customers convert from an older broadcast. It would really help if Spur can show the name of the relevant broadcast or automation under the 'utm_campaign' field.
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REQUEST_SUMMARY_V2 Problem - Currently the utm details of Spur-generated orders that are captured by Shopify don't contain the name of the broadcast or automation. There is a broadcast number and content number instead. This makes it really difficult to gauge attribution when multiple broadcasts are running at the same time or when customers convert from an older broadcast. It would really help if Spur can show the name of the relevant broadcast or automation under the 'utm_campaign' field. Expected behavior - Expose clear integration setup and mapping flow - Support reliable sync with retries and visible failure states - Allow users to verify successful data movement end-to-end Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: Improvement
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