Integrations
Open

Support for Product Post DMs

Migrated from Canny.

Canny Post ID: 67d13b1758718d0f9cdbc077

Canny URL: https://spur.canny.io/admin/board/feature-requests/p/support-for-product-post-dms

Category: New Feature

Original status: open

Original votes: 2

Original comments: 0

Original author: Divyansh Balchandani

Created at: 2025-03-12T07:43:19.076Z

Original request details:

There seems to be a new post/message type introduced by Meta that gives people the ability to hit "Place Order" under a post featuring a product.

This triggers a DM, but Spur currently does not have support for detecting the elements from this DM.

Attaching Screenshot of Post, DM, and what it looks like on Spur.

Encountered on - Jemi fashion

1 Comment

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firstTeamยทabout 16 hours ago

REQUEST_SUMMARY_V2 Problem - There seems to be a new post/message type introduced by Meta that gives people the ability to hit "Place Order" under a post featuring a product. This triggers a DM, but Spur currently does not have support for detecting the elements from this DM. Attaching Screenshot of Post, DM, and what it looks like on Spur. Encountered on - Jemi fashion Expected behavior - Allow this condition/action directly in workflow builder - Support testing with real sample events before publishing - Provide clear logs for why a workflow did or did not run Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: New Feature

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