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Return Prime Trigger
Migrated from Canny.
Canny Post ID: 6631e25b0bf19f7597233a5c
Canny URL: https://spur.canny.io/admin/board/feature-requests/p/return-prime-trigger
Category: New Feature
Original status: complete
Original votes: 2
Original comments: 2
Original author: Royal Tomar
Created at: 2024-05-01T06:34:03.593Z
Original request details:
Spur has a Return Prime Integration, but it can only be used within an automation flow when customer messages and inquires about the return stauts, etc
We need to implement triggers for Return Prime which will trigger an automation flow and convey information to the customer when something happens from Return Prime.
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REQUEST_SUMMARY_V2 Problem - Spur has a Return Prime Integration, but it can only be used within an automation flow when customer messages and inquires about the return stauts, etc We need to implement triggers for Return Prime which will trigger an automation flow and convey information to the customer when something happens from Return Prime. Expected behavior - Expose clear integration setup and mapping flow - Support reliable sync with retries and visible failure states - Allow users to verify successful data movement end-to-end Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: New Feature
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