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Carousel templates not supported in Workflow.

Migrated from Canny.

Canny Post ID: 667186f70481a3328ba5ac7f

Canny URL: https://spur.canny.io/admin/board/feature-requests/p/carousel-templates-not-supported-in-workflow

Category: New Feature

Original status: complete

Original votes: 1

Original comments: 1

Original author: Savya Sachi

Created at: 2024-06-18T13:09:11.669Z

Original request details:

Currently, our workflow system does not support the inclusion of carousel templates. Adding this feature will enhance the flexibility and engagement of our automated chat flows.

Feature Request:

Enable the integration of carousel templates within the workflow builder.

Benefits:

Enhanced User Engagement: Carousel templates provide a visually appealing way to display multiple products or options, increasing user interaction.

Improved Customization: Allows brands to showcase a variety of products or messages in a single flow, making the automation more dynamic and informative.

Increased Sales Opportunities: By displaying multiple options, users are more likely to find something they are interested in, potentially increasing conversions.

1 Comment

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firstTeamยทabout 16 hours ago

REQUEST_SUMMARY_V2 Problem - Currently, our workflow system does not support the inclusion of carousel templates. Adding this feature will enhance the flexibility and engagement of our automated chat flows. Feature Request: Enable the integration of carousel templates within the workflow builder. Benefits: Enhanced User Engagement: Carousel templates provide a visually appealing way to display multiple products or options, increasing user interaction. Improved Customization: Allows brands to showcase a variety of products or messages in a single flow, making the automation more dynamic and informative. Increased Sales Opportunities: By displaying multiple options, users are more likely to find something they are i Expected behavior - Expose clear integration setup and mapping flow - Support reliable sync with retries and visible failure states - Allow users to verify successful data movement end-to-end Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: New Feature

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