Carousel templates not supported in Workflow.
Migrated from Canny.
Canny Post ID: 667186f70481a3328ba5ac7f
Canny URL: https://spur.canny.io/admin/board/feature-requests/p/carousel-templates-not-supported-in-workflow
Category: New Feature
Original status: complete
Original votes: 1
Original comments: 1
Original author: Savya Sachi
Created at: 2024-06-18T13:09:11.669Z
Original request details:
Currently, our workflow system does not support the inclusion of carousel templates. Adding this feature will enhance the flexibility and engagement of our automated chat flows.
Feature Request:
Enable the integration of carousel templates within the workflow builder.
Benefits:
Enhanced User Engagement: Carousel templates provide a visually appealing way to display multiple products or options, increasing user interaction.
Improved Customization: Allows brands to showcase a variety of products or messages in a single flow, making the automation more dynamic and informative.
Increased Sales Opportunities: By displaying multiple options, users are more likely to find something they are interested in, potentially increasing conversions.
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REQUEST_SUMMARY_V2 Problem - Currently, our workflow system does not support the inclusion of carousel templates. Adding this feature will enhance the flexibility and engagement of our automated chat flows. Feature Request: Enable the integration of carousel templates within the workflow builder. Benefits: Enhanced User Engagement: Carousel templates provide a visually appealing way to display multiple products or options, increasing user interaction. Improved Customization: Allows brands to showcase a variety of products or messages in a single flow, making the automation more dynamic and informative. Increased Sales Opportunities: By displaying multiple options, users are more likely to find something they are i Expected behavior - Expose clear integration setup and mapping flow - Support reliable sync with retries and visible failure states - Allow users to verify successful data movement end-to-end Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: New Feature
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