Provide Address while whatsapp checkout
Migrated from Canny.
Canny Post ID: 66c5a91f83c0441f5fabcf69
Canny URL: https://spur.canny.io/admin/board/feature-requests/p/provide-address-while-whatsapp-checkout
Category: Improvement
Original status: open
Original votes: 1
Original comments: 0
Original author: Ashish Lohani
Created at: 2024-08-21T08:45:19.739Z
Original request details:
1. expiry of the input, if they done reply in x hours, dont expect input anymore
2. content of the message, right now its fixed to "We were expecting an address but did not receive one. Please click the provide address button above to fill out the address."
3. how many times to send the validation message again before just expiring it
4. Area and Soceity of the customer should also capture individual as its make it easier for logistics.
1 Comment
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REQUEST_SUMMARY_V2 Problem - 1. expiry of the input, if they done reply in x hours, dont expect input anymore 2. content of the message, right now its fixed to "We were expecting an address but did not receive one. Please click the provide address button above to fill out the address." 3. how many times to send the validation message again before just expiring it 4. Area and Soceity of the customer should also capture individual as its make it easier for logistics. Expected behavior - Make the requested action possible without manual workaround - Ensure behavior is visible and predictable in product UI - Handle edge cases with clear user-facing errors Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: Improvement
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