Integrations
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Provide Address while whatsapp checkout

Migrated from Canny.

Canny Post ID: 66c5a91f83c0441f5fabcf69

Canny URL: https://spur.canny.io/admin/board/feature-requests/p/provide-address-while-whatsapp-checkout

Category: Improvement

Original status: open

Original votes: 1

Original comments: 0

Original author: Ashish Lohani

Created at: 2024-08-21T08:45:19.739Z

Original request details:

1. expiry of the input, if they done reply in x hours, dont expect input anymore

2. content of the message, right now its fixed to "We were expecting an address but did not receive one. Please click the provide address button above to fill out the address."

3. how many times to send the validation message again before just expiring it

4. Area and Soceity of the customer should also capture individual as its make it easier for logistics.

1 Comment

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firstTeam·about 16 hours ago

REQUEST_SUMMARY_V2 Problem - 1. expiry of the input, if they done reply in x hours, dont expect input anymore 2. content of the message, right now its fixed to "We were expecting an address but did not receive one. Please click the provide address button above to fill out the address." 3. how many times to send the validation message again before just expiring it 4. Area and Soceity of the customer should also capture individual as its make it easier for logistics. Expected behavior - Make the requested action possible without manual workaround - Ensure behavior is visible and predictable in product UI - Handle edge cases with clear user-facing errors Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: Improvement

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