Integrations
Open

ability to change order address on shopify itself

Migrated from Canny.

Canny Post ID: 68219895c923a9825a9ac353

Canny URL: https://spur.canny.io/admin/board/feature-requests/p/ability-to-change-order-address-on-shopify-itself

Category: Improvement

Original status: open

Original votes: 1

Original comments: 0

Original author: Khizar Arif

Created at: 2025-05-12T06:43:33.557Z

Original request details:

so when we do the order confirmation flow and ask the person about the address and they go for an address change and give us a new address through the address collection action block by entering their address in it and we put that new address in the order notes so that the business owner can see the note and know where to ship it out to instead.

however, apparently, engage360 has found a way to edit the address themselves in the order and remove the need for adding correct address in the order notes for the business owner to view

we want to give them that option

1 Comment

Sign in to comment

firstTeamยทabout 16 hours ago

REQUEST_SUMMARY_V2 Problem - so when we do the order confirmation flow and ask the person about the address and they go for an address change and give us a new address through the address collection action block by entering their address in it and we put that new address in the order notes so that the business owner can see the note and know where to ship it out to instead. however, apparently, engage360 has found a way to edit the address themselves in the order and remove the need for adding correct address in the order notes for the business owner to view we want to give them that option Expected behavior - Expose clear integration setup and mapping flow - Support reliable sync with retries and visible failure states - Allow users to verify successful data movement end-to-end Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: Improvement

Sign in to comment