Integrations
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Make Gemini 2.5 Flash Robust
Migrated from Canny.
Canny Post ID: 697cc133ae5836fbaf9e7695
Canny URL: https://spur.canny.io/admin/board/feature-requests/p/make-gemini-25-flash-robust
Category: Improvement
Original status: open
Original votes: 3
Original comments: 0
Original author: Royal Tomar
Created at: 2026-01-30T14:33:23.383Z
Original request details:
Currently the gemini 2.5 flash model randomly creates tickets and produces wrong json when there are many actions, need to improve our internal pipeline since 2.5 flash mostly is good for simple use cases like click to whatsapp ads or click to instagram ads, collecting some data and then recommending stuff
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REQUEST_SUMMARY_V2 Problem - Currently the gemini 2.5 flash model randomly creates tickets and produces wrong json when there are many actions, need to improve our internal pipeline since 2.5 flash mostly is good for simple use cases like click to whatsapp ads or click to instagram ads, collecting some data and then recommending stuff Expected behavior - Support this behavior in shared inbox without manual workaround - Maintain clear ownership and state transitions for conversations - Keep agent actions auditable in activity logs Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: Improvement
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