Fallback Values for Variables in Automation Flows

REQUEST_SUMMARY_V2 Problem - Introduce the capability to set fallback values for variables within Automation Flows. For instance, if a customer has not shared their first name, a default value like "Valued Customer" could be used. This feature aims to make automated communications more personalized and engaging, even when certain customer data is missing. Submitted by LetsDressUp Expected behavior - Allow this condition/action directly in workflow builder - Support testing with real sample events before publishing - Provide clear logs for why a workflow did or did not run Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: New Feature