Size Confirmation - After Order
Migrated from Canny.
Canny Post ID: 65447de15c33b7f58cbfb1f8
Canny URL: https://spur.canny.io/admin/board/feature-requests/p/size-confirmation-after-order
Category: New Feature
Original status: planned
Original votes: 1
Original comments: 3
Original author: Royal Tomar
Created at: 2023-11-03T04:58:09.803Z
Original request details:
Current System: There is currently no automated process to confirm the size of a product with the customer after an order is placed.
Suggested Feature: Implement a feature within the automation flows that triggers a size confirmation message to the customer. This would ensure that the customer has chosen the correct size before the order is processed, potentially reducing returns and exchanges due to sizing issues.
Submitted by LDU (LetsDressUp)
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REQUEST_SUMMARY_V2 Problem - Current System: There is currently no automated process to confirm the size of a product with the customer after an order is placed. Suggested Feature: Implement a feature within the automation flows that triggers a size confirmation message to the customer. This would ensure that the customer has chosen the correct size before the order is processed, potentially reducing returns and exchanges due to sizing issues. Submitted by LDU (LetsDressUp) Expected behavior - Allow this condition/action directly in workflow builder - Support testing with real sample events before publishing - Provide clear logs for why a workflow did or did not run Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: New Feature
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