Feature Requests
Planned
Fetch customer Orders automatically
Migrated from Canny.
Canny Post ID: 6568222cb86caa0b0b9573ac
Canny URL: https://spur.canny.io/admin/board/feature-requests/p/fetch-customer-orders-automatically
Category: New Feature
Original status: planned
Original votes: 1
Original comments: 3
Original author: darshan
Created at: 2023-11-30T05:48:28.534Z
Original request details:
If any customer want to know about their orders then we should not ask customers to enter their Order number as they won't be knowing it. Instead we can provide with the recent order details to choose and we can fetch directly from Platform
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REQUEST_SUMMARY_V2 Problem - If any customer want to know about their orders then we should not ask customers to enter their Order number as they won't be knowing it. Instead we can provide with the recent order details to choose and we can fetch directly from Platform Expected behavior - Make the requested action possible without manual workaround - Ensure behavior is visible and predictable in product UI - Handle edge cases with clear user-facing errors Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: New Feature
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