Detailed Analytics for each message in a flow
Migrated from Canny.
Canny Post ID: 675a96df8682d4e2025927ed
Canny URL: https://spur.canny.io/admin/board/feature-requests/p/detailed-analytics-for-each-message-in-a-flow
Category: New Feature
Original status: open
Original votes: 1
Original comments: 0
Original author: Rohan Rajpal
Created at: 2024-12-12T07:55:11.020Z
Original request details:
Current System: Analytics are currently available at the flow level, but not for individual message templates within those flows.
Suggested Feature: Develop a feature to enable analytics for each individual message within a flow. This enhancement would allow users to gain more granular insights into the performance of specific messages, aiding in refining communication strategies and improving customer engagement.
Submitted by LetsDressUp
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REQUEST_SUMMARY_V2 Problem - Current System: Analytics are currently available at the flow level, but not for individual message templates within those flows. Suggested Feature: Develop a feature to enable analytics for each individual message within a flow. This enhancement would allow users to gain more granular insights into the performance of specific messages, aiding in refining communication strategies and improving customer engagement. Submitted by LetsDressUp Expected behavior - Allow this condition/action directly in workflow builder - Support testing with real sample events before publishing - Provide clear logs for why a workflow did or did not run Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: New Feature
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