Feature Requests
Complete

Triggers for "Viewed Product" and "Added to Cart"

Migrated from Canny.

Canny Post ID: 67991a6398444078864f7eb9

Canny URL: https://spur.canny.io/admin/board/feature-requests/p/triggers-for-viewed-product-and-added-to-cart

Category: New Feature

Original status: complete

Original votes: 1

Original comments: 2

Original author: Royal Tomar

Created at: 2025-01-28T17:56:51.979Z

Original request details:

We need triggers for Viewed Product and Added to Cart to improve tracking of logged-in users or those who have clicked links shared by Spur.

These triggers will help identify customers abandoning their journey after product views or cart additions, enabling better recovery and engagement strategies.

Requested by Mike.

1 Comment

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firstTeamยทabout 16 hours ago

REQUEST_SUMMARY_V2 Problem - We need triggers for Viewed Product and Added to Cart to improve tracking of logged-in users or those who have clicked links shared by Spur. These triggers will help identify customers abandoning their journey after product views or cart additions, enabling better recovery and engagement strategies. Requested by Mike. Expected behavior - Allow this condition/action directly in workflow builder - Support testing with real sample events before publishing - Provide clear logs for why a workflow did or did not run Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: New Feature

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