ability to add a particular product as part of ''order placed'' condition
Migrated from Canny.
Canny Post ID: 67a087e716168e36143f5a85
Canny URL: https://spur.canny.io/admin/board/feature-requests/p/ability-to-add-a-particular-product-as-part-of-order-placed-condition
Category: New Feature
Original status: open
Original votes: 1
Original comments: 0
Original author: Royal Tomar
Created at: 2025-02-03T09:09:59.997Z
Original request details:
sometimes we want to only use the condition block to be triggered/or not triggered when an order has been placed already, we want to extend that to order placed>then it lets you select which product from the catalog got ordered then the condition block proceeds based on that.
example: send a subscribe and save reminder to customer only if they haven't placed an order with this product, otherwise if they haven't you remind them to purchase.
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REQUEST_SUMMARY_V2 Problem - sometimes we want to only use the condition block to be triggered/or not triggered when an order has been placed already, we want to extend that to order placed>then it lets you select which product from the catalog got ordered then the condition block proceeds based on that. example: send a subscribe and save reminder to customer only if they haven't placed an order with this product, otherwise if they haven't you remind them to purchase. Expected behavior - Allow this condition/action directly in workflow builder - Support testing with real sample events before publishing - Provide clear logs for why a workflow did or did not run Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: New Feature
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