Feature Requests
Complete
Show Coupon Code in LTO Message in Spur Inbox
Migrated from Canny.
Canny Post ID: 667528c8d46ea7fceb259f1e
Canny URL: https://spur.canny.io/admin/board/feature-requests/p/show-coupon-code-in-lto-message-in-spur-inbox
Category: Improvement
Original status: complete
Original votes: 1
Original comments: 1
Original author: Royal Tomar
Created at: 2024-06-21T07:16:24.753Z
Original request details:
Right now we do not show the coupon code that was used in the LTO message.
Reported by -
Pepperwicks
1 Comment
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REQUEST_SUMMARY_V2 Problem - Right now we do not show the coupon code that was used in the LTO message. Reported by - Pepperwicks Expected behavior - Support this behavior in shared inbox without manual workaround - Maintain clear ownership and state transitions for conversations - Keep agent actions auditable in activity logs Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: Improvement
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