Feature Requests
Complete
Warning before reaching active contact limit
Migrated from Canny.
Canny Post ID: 668e7db41dd4fa03e95f711a
Canny URL: https://spur.canny.io/admin/board/feature-requests/p/warning-before-reaching-active-contact-limit
Category: New Feature
Original status: complete
Original votes: 1
Original comments: 1
Original author: Divyansh Balchandani
Created at: 2024-07-10T12:25:24.036Z
Original request details:
If a customer is approaching the active contacts limit of their subscription, they should get a notification so as to keep their contacts in check.
Warning limit suggested was 500 contacts, ie, brands should be notified 500 contacts before their limit.
Suggested by The Valuation School
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REQUEST_SUMMARY_V2 Problem - If a customer is approaching the active contacts limit of their subscription, they should get a notification so as to keep their contacts in check. Warning limit suggested was 500 contacts, ie, brands should be notified 500 contacts before their limit. Suggested by The Valuation School Expected behavior - Make the requested action possible without manual workaround - Ensure behavior is visible and predictable in product UI - Handle edge cases with clear user-facing errors Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: New Feature
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