Feature Requests
Open
Multiple DM responses
Migrated from Canny.
Canny Post ID: 66d2201e9825c1c859790466
Canny URL: https://spur.canny.io/admin/board/feature-requests/p/multiple-dm-responses
Category: New Feature
Original status: open
Original votes: 1
Original comments: 1
Original author: Prince Kuriakose
Created at: 2024-08-30T19:40:14.766Z
Original request details:
Add multiple dm responses to send it to customers. The same DM response shoud not go to every customers.
To avoid spamming this would be a great addition.
1 Comment
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REQUEST_SUMMARY_V2 Problem - Add multiple dm responses to send it to customers. The same DM response shoud not go to every customers. To avoid spamming this would be a great addition. Expected behavior - Make the requested action possible without manual workaround - Ensure behavior is visible and predictable in product UI - Handle edge cases with clear user-facing errors Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: New Feature
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