Feature Requests
Open

Ability to download dashboard analytics

Migrated from Canny.

Canny Post ID: 67f4d907bedc69c44a51e564

Canny URL: https://spur.canny.io/admin/board/feature-requests/p/ability-to-download-dashboard-analytics

Category: New Feature

Original status: open

Original votes: 1

Original comments: 0

Original author: Divyansh Balchandani

Created at: 2025-04-08T08:06:31.242Z

Original request details:

Currently, you can only see ticket and contact analytics for a custom time period on the dashboard - there's on way to export it.

The request is for the ability to export this data.

Request By - Sheetal Batra.

1 Comment

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firstTeamยทabout 16 hours ago

REQUEST_SUMMARY_V2 Problem - Currently, you can only see ticket and contact analytics for a custom time period on the dashboard - there's on way to export it. The request is for the ability to export this data. Request By - Sheetal Batra. Expected behavior - Support this behavior in shared inbox without manual workaround - Maintain clear ownership and state transitions for conversations - Keep agent actions auditable in activity logs Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: New Feature

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