Feature Requests
Open

ability to add a timeout to 'wait for user input' messages so that the flow can continue after waiting a while after not receiving a response from the customer

Migrated from Canny.

Canny Post ID: 68107f1b4150993418d6657a

Canny URL: https://spur.canny.io/admin/board/feature-requests/p/ability-to-add-a-timeout-to-wait-for-user-input-messages-so-that-the-flow-can-co

Category: Improvement

Original status: open

Original votes: 4

Original comments: 0

Original author: Khizar Arif

Created at: 2025-04-29T07:26:19.688Z

Original request details:

(No details provided)

1 Comment

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firstTeamยทabout 16 hours ago

REQUEST_SUMMARY_V2 Problem - Customer is asking for 'ability to add a timeout to 'wait for user input' messages so that the flow can continue after waiting a while after not receiving a response from the customer' as a first-class capability in Spur. Expected behavior - Allow this condition/action directly in workflow builder - Support testing with real sample events before publishing - Provide clear logs for why a workflow did or did not run Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: Improvement

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