Feature Requests
Open
Ability for workspace owner to turn agents on their team offline and online when they want
Migrated from Canny.
Canny Post ID: 688384c6bccbba882e634f78
Canny URL: https://spur.canny.io/admin/board/feature-requests/p/ability-for-workspace-owner-to-turn-agents-on-their-team-offline-and-online-when
Category: New Feature
Original status: open
Original votes: 1
Original comments: 0
Original author: Khizar Arif
Created at: 2025-07-25T13:21:10.668Z
Original request details:
(No details provided)
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REQUEST_SUMMARY_V2 Problem - Customer is asking for 'Ability for workspace owner to turn agents on their team offline and online when they want' as a first-class capability in Spur. Expected behavior - Support this behavior in shared inbox without manual workaround - Maintain clear ownership and state transitions for conversations - Keep agent actions auditable in activity logs Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: New Feature
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