Feature Requests
Open
tags filtering in inbox along with colors for each tag
Migrated from Canny.
Canny Post ID: 68c2911dc9050648d2da840c
Canny URL: https://spur.canny.io/admin/board/feature-requests/p/tags-filtering-in-inbox-along-with-colors-for-each-tag
Category: New Feature
Original status: open
Original votes: 1
Original comments: 0
Original author: Khizar Arif
Created at: 2025-09-11T09:06:37.749Z
Original request details:
1. Label with color on tags
2. Chat Filter with label
3. Text wise search for tags
1 Comment
Sign in to comment
REQUEST_SUMMARY_V2 Problem - 1. Label with color on tags 2. Chat Filter with label 3. Text wise search for tags Expected behavior - Support this behavior in shared inbox without manual workaround - Maintain clear ownership and state transitions for conversations - Keep agent actions auditable in activity logs Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: New Feature
Sign in to comment