Feature Requests
Open
Ability to change the chat widget text where it says "Chat with us" and ''start a conversation, we usually respond within 10 minutes''
Migrated from Canny.
Canny Post ID: 68d4e0193163f883598e1841
Canny URL: https://spur.canny.io/admin/board/feature-requests/p/ability-to-change-the-chat-widget-text-where-it-says-chat-with-us-and-start-a-co
Category: Improvement
Original status: open
Original votes: 1
Original comments: 0
Original author: Khizar Arif
Created at: 2025-09-25T06:24:25.138Z
Original request details:
One of our partners has requested this since they deal with clients in the Netherlands region, and they would like to have this reflect the Dutch language instead so that their clients can have an easier time with the widget
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REQUEST_SUMMARY_V2 Problem - One of our partners has requested this since they deal with clients in the Netherlands region, and they would like to have this reflect the Dutch language instead so that their clients can have an easier time with the widget Expected behavior - Allow language selection/configuration in relevant UI and templates - Ensure customer-facing outputs are available in requested language - Keep fallback behavior explicit when translation is unavailable Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: Improvement
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