Feature Requests
Open
The state template was sent in along with the variables input should stay visible in the chat indefinitely
Migrated from Canny.
Canny Post ID: 68e4eaa8bc77e8124971e992
Canny URL: https://spur.canny.io/admin/board/feature-requests/p/the-state-template-was-sent-in-along-with-the-variables-input-should-stay-visibl
Category: Improvement
Original status: open
Original votes: 2
Original comments: 1
Original author: Khizar Arif
Created at: 2025-10-07T10:25:44.405Z
Original request details:
Some customers would like to keep a record of sent templates along with the data filled in those templates due to the nature of their business requiring them to keep a record of every communication sent from their number by law so it'd be good to make this feature possible for them
1 Comment
Sign in to comment
REQUEST_SUMMARY_V2 Problem - Some customers would like to keep a record of sent templates along with the data filled in those templates due to the nature of their business requiring them to keep a record of every communication sent from their number by law so it'd be good to make this feature possible for them Expected behavior - Support this flow directly in campaign setup - Prevent invalid sends with validation before launch - Surface delivery and conversion impact in reporting Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: Improvement
Sign in to comment