Feature Requests
Open
Remove "thinking" from the texts that AI sends in chats
Migrated from Canny.
Canny Post ID: 6981b88866fd7106c80222aa
Canny URL: https://spur.canny.io/admin/board/feature-requests/p/remove-thinking-from-the-texts-that-ai-sends-in-chats
Category: Improvement
Original status: open
Original votes: 2
Original comments: 0
Original author: Khizar Arif
Created at: 2026-02-03T08:57:44.582Z
Original request details:
(No details provided)
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REQUEST_SUMMARY_V2 Problem - Customer is asking for 'Remove "thinking" from the texts that AI sends in chats' as a first-class capability in Spur. Expected behavior - Support this behavior in shared inbox without manual workaround - Maintain clear ownership and state transitions for conversations - Keep agent actions auditable in activity logs Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: Improvement
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