Feature Requests
Open
AI Calling for abandoned carts and COD order confirmation
Migrated from Canny.
Canny Post ID: 69a1078572bf42edcd32eda1
Canny URL: https://spur.canny.io/admin/board/feature-requests/p/ai-calling-for-abandoned-carts-and-cod-order-confirmation
Category: New Feature
Original status: open
Original votes: 1
Original comments: 0
Original author: Mayank Kumar
Created at: 2026-02-27T02:55:01.912Z
Original request details:
AII calling especially for abandoned carts and COD order confirmation. Leads to higher cart to purchase and lower RTOs
1 Comment
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REQUEST_SUMMARY_V2 Problem - AII calling especially for abandoned carts and COD order confirmation. Leads to higher cart to purchase and lower RTOs Expected behavior - Make the requested action possible without manual workaround - Ensure behavior is visible and predictable in product UI - Handle edge cases with clear user-facing errors Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: New Feature
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