Bug Reports
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Exit Condition for Comment Trigger Flows
Migrated from Canny.
Canny Post ID: 66f6b31b3c848510afdc5c54
Canny URL: https://spur.canny.io/admin/board/feature-requests/p/exit-condition-for-comment-trigger-flows
Category: Improvement
Original status: open
Original votes: 2
Original comments: 2
Original author: Divyansh Balchandani
Created at: 2024-09-27T13:28:59.108Z
Original request details:
Currently, there is no way to prevent someone from getting the same message again if they comment, since you can't add exit conditions to flows with comment triggers.
Adding this functionality will help prevent spam and repetitive messages.
Requested on behalf of Nirvana Academy
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REQUEST_SUMMARY_V2 Problem - Currently, there is no way to prevent someone from getting the same message again if they comment, since you can't add exit conditions to flows with comment triggers. Adding this functionality will help prevent spam and repetitive messages. Requested on behalf of Nirvana Academy Expected behavior - Allow this condition/action directly in workflow builder - Support testing with real sample events before publishing - Provide clear logs for why a workflow did or did not run Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: Improvement
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