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Delete Chat Request
Migrated from Canny.
Canny Post ID: 67041f53cb1c4c15ad57f449
Canny URL: https://spur.canny.io/admin/board/feature-requests/p/delete-chat-request
Category: New Feature
Original status: open
Original votes: 1
Original comments: 0
Original author: perfectcomputeragencies
Created at: 2024-10-07T17:50:11.293Z
Original request details:
Dear Team,
We would to request to add a Features to delete chat this features help to differentiate the people who is interested or not spammer message like that add meanwhile also add a Features to block contact it's will help us. We have seen that there are numbers of chats opened we want to delete the chat but I am unable to delete, consider the request and do possible ASAP.
Regards,
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REQUEST_SUMMARY_V2 Problem - Dear Team, We would to request to add a Features to delete chat this features help to differentiate the people who is interested or not spammer message like that add meanwhile also add a Features to block contact it's will help us. We have seen that there are numbers of chats opened we want to delete the chat but I am unable to delete, consider the request and do possible ASAP. Regards, Expected behavior - Support this behavior in shared inbox without manual workaround - Maintain clear ownership and state transitions for conversations - Keep agent actions auditable in activity logs Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: New Feature
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