Ability to add ''assigned agent'' in list of workflow variables

REQUEST_SUMMARY_V2 Problem - When sending a flow, sometimes we want to say ''Hey, this is {{1}} from Spur'' but you can't set variables in flows you trigger, so that {{1}} has to be an absolute name, we want to change that to put the name of the agent there who is triggering it, so if Mark is triggering it, it says ''Hey, this is K from Spur'' and if Clark is triggering it, it says ''Hey, this is Clark from Spur''. Expected behavior - Allow this condition/action directly in workflow builder - Support testing with real sample events before publishing - Provide clear logs for why a workflow did or did not run Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: New Feature