Implement Video Call Customer Support

REQUEST_SUMMARY_V2 Problem - Current System: Presently, customer support may primarily be conducted through text-based channels or voice calls. Suggested Feature: Develop a live video call support option within the customer service framework. This feature would allow customers to engage in real-time video calls with support representatives, providing a more interactive and personal support experience. It would be particularly beneficial for detailed product inquiries, demonstrations, or complex issue resolutions. Submitted by Luna Diamonds. Expected behavior - Make the requested action possible without manual workaround - Ensure behavior is visible and predictable in product UI - Handle edge cases with clear user-facing errors Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: New Feature