Bug Reports
Open
Detecting type of User Input
Migrated from Canny.
Canny Post ID: 66d16cfd06c4ff7cb879fe7a
Canny URL: https://spur.canny.io/admin/board/feature-requests/p/detecting-type-of-user-input
Category: Improvement
Original status: open
Original votes: 1
Original comments: 0
Original author: Divyansh Balchandani
Created at: 2024-08-30T06:55:57.700Z
Original request details:
Ability to detect the type of user input in order to add a condition block and then send different messages based on the type of reply.
Example use case:
Say we are asking for a photo for a review, but the person replied with text. By being able to detect that it's a text message, we can throw an error and ask them to try again.
Req by - Divyansh
1 Comment
Sign in to comment
REQUEST_SUMMARY_V2 Problem - Ability to detect the type of user input in order to add a condition block and then send different messages based on the type of reply. Example use case: Say we are asking for a photo for a review, but the person replied with text. By being able to detect that it's a text message, we can throw an error and ask them to try again. Req by - Divyansh Expected behavior - Make the requested action possible without manual workaround - Ensure behavior is visible and predictable in product UI - Handle edge cases with clear user-facing errors Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: Improvement
Sign in to comment