AI Chat Summarizer for Spur Conversations

REQUEST_SUMMARY_V2 Problem - As a customer support agent, I want an AI-powered summariser for Spur chat threads, so that I can quickly understand the full conversation context—including broadcasts and automation messages—without scrolling through long threads, and provide accurate, timely, and error-free resolutions to customers. Expected behavior - Allow this condition/action directly in workflow builder - Support testing with real sample events before publishing - Provide clear logs for why a workflow did or did not run Business impact - Reduces manual operational effort for teams - Improves consistency and customer experience - Helps teams move faster with fewer support escalations Legacy category: Improvement